Your Privacy

Effective 2026-10-18

Heavy Duty Towing Jackson ("we", "us") runs heavydutytowingjacksontn.com. This page describes what information we receive through the site and what we do with it.

What we collect

When you fill out a request form, we receive what you type: your name, phone number, email, ZIP code, the kind of work you need and your message. When you call, our phone system records your number, the time and length of the call, and, where it is turned on, a recording and transcript. Like most websites, the site also receives routine technical details such as your IP address, browser type, the page you visited and how you arrived.

How the information is used

Your information is used to get back to you, book an estimate and deliver the service you asked about. Technical and call data also help us block spam and fraud and learn which pages are useful to visitors.

Sharing

We share your information only with the service providers who help us run this site, answer calls and complete your request (for example, form, phone and scheduling providers, and the technicians who perform the work). We do not sell your personal information.

Contacting you

We contact you about your request by phone, text or email, as you asked us to. Carrier rates for messages and data may apply. To stop text messages, reply STOP.

Keeping information safe

Records are kept only for as long as the purposes above require, and we use reasonable safeguards to protect them. No system or transmission over the internet is fully secure.

Your rights

You can ask what information we hold about you, ask us to correct it, or ask us to delete it by calling (731) 202-9868 or contacting us through the request form on this website.

Minors

We do not aim this site at children under 13 and do not knowingly gather information from them.

Updates to this policy

We may update this policy and will change the date above when we do.